Productivity Enhancement
To enhance productivity in an organisation, there is need to adopt The Workplace Inclusion Model.
Employees are part of an organization’s customers.
They are the “Internal customers”, according to Joseph M. Juran in his Quality Control handbook, 1988.
One oversight organisations may have is not acknowledging its employees as part of its foremost customers that needs to be heard and feel heard.
Motivated employees are employees that feel heard.
Employees have firsthand knowledge of the company’s product/services and can provide accurate feedback.
Practical Ways for Workplace Inclusion
It is no news that meetings can be daunting, knowing if and when to share thoughts can seem like a mystery sometimes.
So, how can leaders structure their meetings so more people feel they can share their ideas?
Here are a few pointers.
1. Being Hangry
Set aside the angry part of being Hangry as told by Disney characters but the leaders should have the hunger that is only satisfied by hearing the opinions of its employees.
This hunger should be expressed to the employees. Let them know and feel that only their ideas can quench that hunger and so, they have to be compassionate to share them.
2. An opportunity also a right
Leaders can instill in their employees that the organisation recognize their potentials to promote the organisation and therefore it is not just an opportunity they may grab but a right that they should enjoy.
3. Extract ideas with surveys
Companies can adopt a standard that before any meeting, a survey with a list of questions about the meeting agenda can be handed out through mails or hard copies to all employees to fill.
These survey can be anonymous to encourage honest answers and further recommendations can be shared.
The results of the survey should be shared at the meeting and conclusions could be drawn based on the results and this promotes workplace inclusion.
4. Not bad is good
As a leader looking for ideas, be prepared for the good and bad.
Make employees believe that no ideas is bad.
5. Carrot Approach
Acknowledging and celebrating employees that shared ideas will encourage other employees to share.
6. Tests/Actions
Employees ideas should be tested and not just ruled out at the table as they may feel that they are just being asked and what they say do not matter.
Conclusion
Having and expressing your hunger for the ideas of your employees, encouraging them to share their ideas, rewarding them for sharing ideas and trying their ideas out will create an improved atmosphere of employees inclusion in the workplace.
This model is a recommendation by Big’s Odyssey Consults for productivity enhancement in any organisation.